As a result of technology changes over time, MINES is revising its current email encryption solution to accommodate the variety of operating systems and platforms in which email recipients work. Our current solution has exhausted itself as technologies have become more sophisticated, stable, and secure. You will soon begin to receive HIPAA-compliant communications from us using our new solution in order to facilitate our communication with you while ensuring that our clients Protected Health Information (PHI) is safe and secure.
This solution will enable you to receive confidential communications regardless of your system, as long as you have access to the Internet. You will be required to create an individual account to which secure and confidential communications will be sent. This portal will be self-service, should your forget your password, for example. As long as you reply to us from within your login that communication back to us will be secure as well.
We are excited about this step forward as it will ease our communication with you and help us to serve you and our clients better.
Please let us know if you have any questions or concerns along the way.